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Send a Message

1. Click on “New Message” Button.



2. Select Audience.

  • Broadcast to all users ➞ All “App Users” will receive this Message.
  • Select audience ➞ Only selected “Audience” will receive the Message (multiple Audiences cannot be selected).
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Learn about creating a new Audience from here



3. Enter Message Details.

  • Push Title ➞ This will appear as the Title Text on the message push notification on the user's device.

  • Push Text ➞ This will appear as the text under the Push Title on the message push notification on the user's device.

  • Message Content ➞ The Actual message content that the user will see in their chat inside the SuperApp. Basic Formatting is also possible:

    • Text
    • Images
    • Document
    • Poll
    • MiniApp Redirect Link
    • Init parameter (Botstar Bots)


4. Select Account

Choose which Service will the message be sent from.



5. Click “Send” and approve the confirmation pop-up

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“Workspace Member” would see a “Send Request” button in place of the “Schedule” button. Their Schedule Request has to be approved by a “Workspace Owner”, before the Message Scheduled “Broadcast” is confirmed.